FAQs on our Storage Facilities

Got a question on storage unit prices or our storage facilities? This is a good place to start...

What can't I store?

Under your storage agreement you are prohibited from storing the following:

  • Hazardous Goods
  • Illegal goods
  • Food or perishables
  • Stolen goods
  • Harmful or explosive goods

Are my goods insured?

Your goods are NOT insured by Self Storage Gisborne when using our storage facilities. The goods you have in our storage units are yours, and remain your sole responsibility. We recommend all goods stored are insured and suggest you check with your insurance provider to see if you already have cover for items in storage, and if not we suggest you arrange insurance.


Who has access to my unit?

As you provide the lock only you have the keys to your unit and therefore you decide who can have access to your unit. We do sell individually packaged padlocks if you would like to purchase one at the time we sign up your storage agreement.


What hours am I able to access my unit & storage facilities?

You have access between the hours of 6am and 10pm.


What is the procedure for storing?

1. Determine amount of space required (Polly can help on (06) 867 3233) or refer to the storage unit space calculator

2. Complete contract - key points to note:

  • No contract, no storage.
  • Person signing must take responsibility for goods stored at our storage facilities and adequate ID must be provided.
  • Goods must be insured by the storer

3. Rent is paid monthly in advance. Payment options: Eftpos, automatic payment, cheque, cash.

4. Pay $30 deposit (bond) - this is fully refunded provided all terms of contract have been met.

5. Storer provides their own padlock - Self Storage Gisborne have padlocks available to purchase.

6. Access cards: Upon signing contract, storers are issued with their own access card in to our storage facilities.

7. Upon terminating storage, the key points:

  • 7 days notice, by phone, email or in writing, to terminate contract must be provided.
  • Upon termination date, a/c is fully paid up.
  • Goods to be removed and padlock to be removed.
  • Unit to be clean and free of any rubbish.
  • Any damage of unit to be reported.